Real Work: The Skills Arguing with Trolls Prepare me for

The skills that has come down from arguing over the internet and learning to research facts, sources, and credibility are the ones used to fixing one of the most complex problems at work: Organization-Accountability-Resource management.

I've spent the last hour asking questions and trying to understand a very complicated problem. I guess this is the real work I'm supposed to do that my parents can't anymore is spend the time unravellings very complex problems that come up when an error is not corrected soon.

It is a matter of "hearsay" as well as not spending enough time to present facts and information as clearly and easily as possible. Like a forced march, many gets left behind, so it is the same when information is not presented clearly or as simply as possible. Many people who can contribute or who may have important insight as to the aspects of the problem in their experience are not able to tell everyone else what may be relevant because the information is so poorly presented.

At first the project was being handled with a very concrete and visualized manner, there was an Google software used to present the current problems and report it, being unkept, things fell apart to emails that were too long and convoluted. Don't you hate it when people are too lazy to delete irrelevant aspects of a replied mail and eventually it becomes monstrously overcrowded with text.

Among the other problems the company is going through, this one is related to the IT roadmap of the business. Automating services is very HARD, especially when there are so many aspects of compatibility and communication that needs to be used.

I've been writing a lot of notes, but overall its an overwhelming complex problem. Having a clue of how much paper work there is going to be sorted, this calls for a lot of flanking tactics/or sideways problem solving.

Stuff that gives me a head ache.

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